Shipping Policy At Shinsmart, we prioritize fast and reliable shipping for every order. Below are the details of our shipping process.

Order Fulfillment:

  • In-Stock Items: Dispatched within 1-2 business days after order confirmation.

  • Handcrafted Items: Processing takes 1-2 weeks, depending on production schedules.

  • Notification: We will inform you via email if any delays occur.

Processing & Handling:

  • Orders are prepared within 1-2 business days (excluding weekends and holidays).

  • Once shipped, you will receive an email with tracking details.

Estimated Delivery:

  • Delivery typically occurs within 2-9 business days after shipment.

Shipping Options:

  • Standard Shipping: Generally takes about 5 business days.

Shipping Charges (U.S.):

  • Shipping Fee: 25% of the total order value, with a minimum charge of $5.99.

    • Orders above $23.96: 25% of the total value.

    • Orders $23.96 or less: Flat rate of $5.99.

Sales Tax (U.S.):

  • Sales tax is applied at 12% of the total order value.

Missed Deliveries:

  • If your order hasn’t arrived within 5 days of receiving the shipping confirmation, please reach out through our Contact Us page.

  • Include your name and order number for prompt assistance.

Thank you for shopping with Shinsmart! We value your business and strive to provide the best shipping experience.